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Accidentally Archived Gateway

Do not be concerned if your Gateway is accidentally archived; once it reconnects to IntempConnect, it will automatically come out of archived status. This process usually take up to ten minutes.

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Alarming with InTemp CX500, CX600, and CX700 Data Loggers

InTemp CX500, CX600, and CX700 series data loggers are a great storage and transit/logistics solution.

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CX Gateway System Sensor Alarm Information

The InTempConnect notification system is a great way to be alerted if your refrigerator or freezer isn't keepin

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Pausing, Stopping, and Resetting a Gateway

Follow these instructions if you need to briefly pause a running Gateway, stop a Gateway completely, or reset a Gateway.

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How do I know if my iOS device is compatible with Onset's HOBOmobile or InTemp app?

On your Apple device, go to Settings, General, About and take note of the model identifier (example: MNR12LL/A).

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Troubleshooting Bluetooth Low Energy (BLE) Communications Problems on Android Devices

Manufacturer variations in implementation of the Bluetooth Low Energy Technology amongst phone and tablet manufacturers on the Android platform sometimes can cause discovery/connection issues with

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Generating a PDF file from the InTemp App on iOS

When generating a PDF file from the InTemp App on iOS from a full or nearly-full logger, you may see issues if the setting “Include Table Data in PDF” is enabled.
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