HOBOware heap error and aborting error work-around
HOBOware Java VM aborting message HOBOware 3.4+ (HOBOware 3.4.0 or higher only)
HOBOware fix for “heap error, and aborting error.” This new command-line fix can make HOBOware work by modifying the shortcut for starting HOBOware.
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RX3000 & U30 Networking, Firewall Problems
Network firewall difficulty:
The network interface controller (NIC) in the HOBO RX3000 and U30-ETH and WIF will attempt to make a connection to the numerical IP address 208.85.146.151:54328 every "Readout Interval." Your firewall must allow the logger to connect to this IP address, and must also allow the MAC address of the logger NIC.
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SMS text messaging
Sending SMS through mobile phones is easy. If you can be reminded through email, you can now be reminded through SMS.
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U30/Hobolink account setup
Here is a quick rundown on setting up a U30:
HOBOlink video
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Unmap DTF files in Hoboware
Often this issue manifests itself when both Hoboware and BoxCar software are installed on the same computer. To correct the issue, simply unmap DTF file in Hoboware. (If you use a weather station, energy logger, or U30, you might not want to do this as the DTF extension will open in BoxCar.)
In Hoboware go to: File / Preferences / File associations.
Click "UnMap" on the DTF file type line.
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HOBOware Performance for ZW Networks
HOBOware 3.0 Performance
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Error #11 (Either the logger or the data file has been damaged) when downloading files from H09-002-08 Shuttle to computer
It is important that H09-002-08 HOBO Shuttle users check the status of the Shuttle's battery prior to downloading data from a logger.
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Using Keyspan USB-to-Serial Adapter with Onset software other than BoxCar® Pro 4.3
The Keyspan USB-to-Serial Adapter will also work with BoxCar Pro version 4.0, 4.1, and 4.2, but Onset recommends version 4.3 because that includes all the latest loggers and software enhancements, and the upgrade from version 4.0, 4.1, and 4.2 to version 4.3 is available for free.
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Data loss and recovery
There are two common reasons for data loss:
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How can I tell what version of Java is installed?
You can find this by running a command in a Command Prompt window.
Get to Command Prompt by clicking on the Start button on the Taskbar, then click All Programs, then Accessories, then Command Prompt.
Once the Command Prompt window is open, key in this command: java <space> -version
Press the Enter key on the keyboard. The command will display about three lines of text that identify the Java component versions. The first line is the report of the overall Java run time environment.