Contact Us

General

Onset Headquarters
470 MacArthur Blvd., Bourne, MA 02532

Hours of Operation
8am to 5pm ET, Monday through Friday, Customer Service & Sales
8am to 6pm ET, Monday through Friday, Technical Support

Call 1-508-759-9500
In the US, call toll-free 1-800-564-4377
Fax 1-508-759-9100

customer_service@onsetcomp.com

  • Contact Customer Service

    Please complete the form below and an Onset representative will contact you shortly.

    Personal Info
    Inquiry Info

    By submitting this form, you confirm you want to be contacted by an Onset representative, and you have read and agree to our Privacy Policy.

    or Call 1-508-759-9500
    In the US, call toll-free 1-800-564-4377
    Onset's customer service or sales departments can be reached 8am to 5pm ET, Monday through Friday

  • Contact Sales Application Specialist

    Please complete the form below and an Onset representative will contact you shortly.

    Personal Info
    Inquiry Info

    By submitting this form, you confirm you want to be contacted by an Onset representative, and you have read and agree to our Privacy Policy.

    or Call 1-508-759-9500
    In the US, call toll-free 1-800-564-4377
    Onset's customer service or sales departments can be reached 8am to 5pm ET, Monday through Friday

  • Contact Technical Support

    Online Support Resources


    Call 1-508-759-9500
    In the US, call toll free 1-877-564-4377

  • Distributor Locator
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    Onset Gold Distributor
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    Authorized Battery Replacement Service Center

    To locate a distributor for the HOBO product line select your country or region below.


    Helpful Links:

  • Our Location

    Directions

    Driving From Mid- and Outer- Cape Cod

    Take Route 6 West (Mid-Cape Highway) to Exit 1 before Sagamore Bridge. Off the ramp, take your first left onto Adams St. and follow to end. Take a left onto 6A west, and proceed under Sagamore Bridge to light. Go straight through light and follow approx. 4 miles to Bourne rotary. Go 1/2 way around to Route 28 South. Onset is located 2.5 miles down on the right. Large marquee sign at entrance.

    Driving from Boston & Logan Airport

    Exit airport, follow signs to Boston and Rte 93. Go through Ted Williams Tunnel ($3 toll) and follow signs to Rte 93 South. Take Rte 93 South to Rte 3 South (Cape Cod). Take Rte 3 South to Sagamore Bridge Exit 1. Take Rte 6 over bridge, and take exit 1 (Rte 6A). Go left at stop light, follow Rte 6A west for 4 miles to the Bourne rotary. Go 3/4 way around rotary to Rte 28 South. Onset is located 2.5 miles down on the right.

    Drive time = 1.25 to 2.0 hours

    Driving from Providence & T.F. Green Airport

    Exit airport, take Rte 95 North to Providence. Take Rte 195 East to Cape Cod. Take 495/Rte 25 exit to Cape Cod. Go straight over Bourne bridge, through rotary to Rte 28 South. Onset is located 2.5 miles down on the right. Large marquee sign at entrance.

    Drive time = 1- 1.5 hours

    Lodging