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155 results found

Using Keyspan USB-to-Serial Adapter with Onset software other than BoxCar® Pro 4.3

The Keyspan USB-to-Serial Adapter will also work with BoxCar Pro version 4.0, 4.1, and 4.2, but Onset recommends version 4.3 because that includes all the latest loggers and software enhancements, and the upgrade from version 4.0, 4.1, and 4.2 to version 4.3 is available for free.
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Data loss and recovery

There are two common reasons for data loss:
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How can I tell what version of Java is installed?

You can find this by running a command in a Command Prompt window. Get to Command Prompt by clicking on the Start button on the Taskbar, then click All Programs, then Accessories, then Command Prompt. Once the Command Prompt window is open, key in this command: java <space> -version Press the Enter key on the keyboard. The command will display about three lines of text that identify the Java component versions. The first line is the report of the overall Java run time environment.
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How to install a Data Assistant

Before starting, make sure you have the .jar file. This can be downloaded from /support/updates under the Data Assistants tab.
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Stopping your data logger

All HOBO and StowAway data loggers shut off when the memory is full (unless wrap-around is selected) or the data is downloaded to a computer. Once the data is downloaded to the computer, the data logger is in off mode and will need to be relaunched to continue data collection. If the data logger you are using is shuttle-compatible and you are downloading to a shuttle, the shuttle will automatically relaunch the data logger using the previous settings.
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