DOMESTIC ORDERS -

APPLICATION
These terms and conditions govern the sale of goods by Onset Computer Corporation (the “Seller,” hereinafter referred to as “Onset”) and the Purchaser. For certain products, Onset is acting as a distributor of goods manufactured by a third-party manufacturer.
PRICE OF GOODS
Prices quoted for the goods or as posted on the Onset website or otherwise presented are subject to change without notice. Acceptance of any order sent to Onset by the Purchaser is entirely at the discretion of Onset.
DELIVERY
Delivery dates are provided based on Onset's knowledge of the conditions existing at time of sale. Onset will do its best to ship within its quoted delivery estimate, but failure to make shipment as scheduled does not constitute a cause for cancellation, does not constitute a breach of contract and/or does not entitle the Purchaser to damages of any kind. The delivery of this order is contingent on the ability of Onset to obtain supplies and raw materials or finished products from a third-party manufacturer. Onset is not responsible for delays for reasons beyond its control (i.e., fires, strikes, delays of carriers, etc.). Based upon the Purchaser's preference and subject to availability of supplies and raw materials, Onset shall deliver all of the goods at one time, or in installments from time to time, within the time of delivery herein stated, provided that total time of delivery shall not exceed 12 months. When delivery in installments is chosen, Onset shall prepare an invoice showing the current list price of goods shipped at the time of each shipment, and the Purchaser shall pay the amount of the invoice at the time of delivery. If the Purchaser chooses delivery in installments, the delivery of non-conforming goods, or a default of any nature, in relation to one or more installments of this contract will not substantially impair the value of this contract as a whole, and will not constitute a total breach of the contract as a whole. Terms outlining the Purchaser's acceptance or rejection of goods in each installment are set out in the Acceptance of Goods section below.
PAYMENT TERMS
Shipments and deliveries shall be subject to approval of Onset Credit Department. Onset reserves the right, prior to making any shipment, to require from the Purchaser satisfactory security for the performance of the Purchaser's obligations. If the Purchaser fails to furnish satisfactory security or information on which to base credit, and/or his account is in arrears, Onset may defer shipment, or may opt to cancel the shipment of products. Terms of payment, if any, are effective from the date of invoice.
CANCELLATION POLICY
Purchaser shall pay for any and all unrecoverable costs resulting from the cancellation of any order. If the Purchaser cancels a portion of an order, Onset reserves the right to back bill the Purchaser to account for any differences in quantity discounts.
SHIPPING
All shipments are FOB Bourne, Massachusetts. Goods damaged in transit should be noted on the freight bill by the delivering carrier. All claims for goods damaged in transit shall be made against the delivering carrier by the Purchaser.
ADDITIONAL FEES
Purchaser is responsible for any additional fees resulting from tariff charges imposed by the US Trade Representative (USTR) on parts and components used in the manufacture of Onset products.
ACCEPTANCE OF GOODS
The Purchaser shall inspect the goods within thirty (30) days upon delivery. Failure to inspect within thirty (30) days after delivery shall constitute a waiver of the Purchaser's rights of acceptance and shall be equivalent to acceptance of the goods. Purchaser agrees to pay all costs of inspection. If upon inspection goods are rejected as nonconforming or for any other reason, Purchaser shall notify Onset of rejection within thirty (30) days of delivery.
RETURN OF GOODS
Onset will accept return of unused and unmodified standard goods within 30 days of delivery and refund the price paid less (i) any NIST testing charges, if applicable, and (ii) a fifteen percent (15%) restocking charge. Acceptance of returns after 30 days shall be at Onset's sole discretion. If accepted, such returns will be for merchandise credit only and shall be subject to any NIST testing charges and a twenty percent (20%) restocking fee. Onset shall not be obligated to accept return of used or unused goods which are covered under the warranty pursuant to Section 10 or which is obsolete inventory. Product returns require an Onset-issued RMA number which is to be clearly marked on the exterior of the return package. Products must be returned in the original unopened packaging, clean and free of toxins, and in their original testable format. Purchaser is responsible for all return shipping charges.
DEFECTIVE GOODS
Return of a product under warranty requires an Onset-issued RMA number and proof that the Purchaser is the original purchaser of the product directly from Onset. Any warranty is void if products have been damaged by the purchaser as a result of improper maintenance, abuse, misuse, mishandling, misapplication, error or negligence of Purchaser, or if there has been an unauthorized alteration, attachment or modification.
WARRANTIES
THERE ARE NO WARRANTIES BEYOND THE EXPRESSED WARRANTY OFFERED WITH THE SALE OF EACH PARTICULAR PRODUCT. FOR PRODUCTS WHERE ONSET IS ACTING AS A DISTRIBUTOR, ONSET WILL TRANSFER TO PURCHASER ANY TRANSFERRABLE WARRANTIES OR INDEMNITIES THAT THE MANUFACTURER OF THE PRODUCT PROVIDES TO ONSET. IN SUCH CASES WHERE ONSET IS ACTING AS A DISTRIBUTOR, NO ADDITIONAL WARRANTIES ARE GIVEN OR IMPLIED BEYOND THE MANUFACTURER'S WARRANTY, IF ANY. IN NO EVENT SHALL ONSET BE LIABLE FOR LOSS OF PROFITS OR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF ANY BREACH OF THIS CONTRACT OR OBLIGATIONS UNDER THIS CONTRACT, INCLUDING BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.
LIMITATION OF LIABILITY
The Purchaser's sole remedy and the limit of Onset's liability for any loss whatsoever shall not exceed the Purchaser's price of the product(s). The determination of suitability of products to the specific needs of the Purchaser is solely the Purchaser's responsibility. THERE ARE NO WARRANTIES BEYOND THE EXPRESSED WARRANTY OFFERED WITH THE SALE OF EACH PARTICULAR PRODUCT. EXCEPT AS SPECIFICALLY PROVIDED IN THIS DOCUMENT, THERE ARE NO OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO INFORMATION OR ADVICE GIVEN BY ONSET, ITS AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THE EXPRESSED WARRANTY OFFERED WITH THE SALE OF EACH PARTICULAR PRODUCT.
CUSTOMIZED PRODUCTS
Onset reserves the right to require prepayment on custom orders. Claims by Purchaser of nonconformance to specification must be made to Onset within ten (10) days of delivery. Failure to inspect and make a claim within ten (10) days of delivery constitutes acceptance of the goods. Orders to Purchaser's specifications are executed only on the agreement that the Purchaser shall indemnify Onset and hold it harmless for any loss, cost or damages of any nature resulting from or arising from any infringement of patents or any alleged infringement of patents or infringement of any other intellectual property rights.
INDEMNIFICATION
Products supplied by Onset are not designed, intended, or authorized for use as components intended for surgical implant or ingestion into the body or other applications involving life-support, or for any application in which the failure of the Onset-supplied product could create or contribute to a situation where personal injury or death may occur. Products supplied by Onset are not designed, intended, or authorized for use in or with any nuclear installation or activity. Products supplied by Onset are not designed, intended, or authorized for use in any aeronautical or related application. Should any Onset-supplied product or equipment be used in any application involving surgical implant or ingestion, life-support, or where failure of the product could lead to personal injury or death, or should any Onset-supplied product or equipment be used in or with any nuclear installation or activity, or in or with any aeronautical or related application or activity, Purchaser will indemnify Onset and hold Onset harmless from any liability or damage whatsoever arising out of the use of the product and/or equipment in such manner.
INTERPRETATION
This writing is intended by the parties as final expression of their agreement and is intended as a complete and exclusive statement of the terms of their agreement. No course of prior dealing between the parties and no usage of the trade shall be relevant to supplement or explain any term used in these terms and conditions. Acceptance or acquiescence in a course of performance rendered under these terms and conditions shall not be relevant to determine the meaning of these terms and conditions even though the accepting or acquiescing party has knowledge of the performance and opportunity for objection. Whenever a term defined by the Uniform Commercial Code, as adopted in Massachusetts, is used in these terms and conditions, the definition contained in the Code is to control.
MODIFICATION
These terms and conditions can be modified or rescinded only by a writing signed by both the parties or their duly authorized representatives.
APPLICABLE LAW
These terms and conditions shall be governed by and construed in accordance with the provisions of the Uniform Commercial Code as adopted by the Commonwealth of Massachusetts. Neither the 1980 United Nations Convention on Contracts for the International Sale of Goods nor the United Nations Convention on the Limitation Period in the International Sale of Goods will apply to this Agreement or any transaction under it.

INTERNATIONAL ORDERS (Fulfilled through Zonos) -

APPLICATION
These terms and conditions govern the sale of goods by Onset Computer Corporation (the “Seller,” hereinafter referred to as “Onset”) and the Purchaser. For certain products, Onset is acting as a distributor of goods manufactured by a third-party manufacturer.
PRICE OF GOODS
Prices quoted for the goods or as posted on the Onset web site or otherwise presented are subject to change without notice. Acceptance of any order sent to Onset by the Purchaser is entirely at the discretion of Onset.
DELIVERY
Delivery dates are provided based on Onset's knowledge of the conditions existing at the time of sale. Onset will do its best to ship within its quoted delivery estimate, but failure to make shipment as scheduled does not constitute a cause for cancellation, does not constitute a breach of contract and/or does not entitle the Purchaser to damages of any kind. The delivery of this order is contingent on the ability of Onset to obtain supplies and raw materials or finished products from a third-party manufacturer. Onset is not responsible for delays for reasons beyond its control (i.e., fires, strikes, delays of carriers, etc.). Based upon the Purchaser's preference and subject to availability of supplies and raw materials, Onset shall deliver all of the goods at one time, or in installments from time to time, within the time of delivery herein stated, provided that total time of delivery shall not exceed 12 months. When delivery in installments is chosen, Onset shall prepare an invoice showing the current list price of goods shipped at the time of each shipment, and the Purchaser shall pay the amount of the invoice at the time of delivery. If the Purchaser chooses delivery in installments, the delivery of non-conforming goods, or a default of any nature, in relation to one or more installments of this contract will not substantially impair the value of this contract as a whole, and will not constitute a total breach of the contract as a whole. Terms outlining the Purchaser's acceptance or rejection of goods in each installment are set out in the Acceptance of Goods section below.
PAYMENT TERMS
Shipments and deliveries shall be subject to the approval of Onset Credit Department. Onset reserves the right, prior to making any shipment, to require from the Purchaser satisfactory security for the performance of the Purchaser's obligations. If the Purchaser fails to furnish satisfactory security or information on which to base credit, and/or his account is in arrears, Onset may defer shipment or may opt to cancel the shipment of products. Terms of payment, if any, are effective from the date of invoice.
CANCELLATION POLICY
Purchaser shall pay for any and all unrecoverable costs resulting from the cancellation of any order. If the Purchaser cancels a portion of an order, Onset reserves the right to back bill the Purchaser to account for any differences in quantity discounts.
SHIPPING
All shipments are FOB Bourne, Massachusetts. Goods damaged in transit should be noted on the freight bill by the delivering carrier. All claims for goods damaged in transit shall be made against the delivering carrier by the Purchaser.
ADDITIONAL FEES
Purchaser is responsible for any additional fees resulting from tariff charges imposed by the US Trade Representative (USTR) on parts and components used in the manufacture of Onset products.
ACCEPTANCE OF GOODS
The Purchaser shall inspect the goods within thirty (30) days upon delivery. Failure to inspect within thirty (30) days after delivery shall constitute a waiver of the Purchaser's rights of acceptance and shall be equivalent to acceptance of the goods. Purchaser agrees to pay all costs of inspection. If upon inspection goods are rejected as nonconforming or for any other reason, Purchaser shall notify Onset of rejection within thirty (30) days of delivery.
RETURN OF GOODS
Onset will accept the return of unused and unmodified standard goods within 30 days of delivery and refund the price paid less (i) any NIST testing charges, if applicable, and (ii) a fifteen percent (15%) restocking charge. Acceptance of returns after 30 days shall be at Onset's sole discretion. If accepted, such returns will be for merchandise credit only and shall be subject to any NIST testing charges and a twenty percent (20%) restocking fee. Onset shall not be obligated to accept return of used or unused goods which are covered under the warranty pursuant to Section 10 or which is obsolete inventory. Product returns require an Onset-issued RMA number which is to be clearly marked on the exterior of the return package. Products must be returned in the original unopened packaging, clean and free of toxins, and in their original testable format. Purchaser is responsible for all return shipping charges.
DEFECTIVE GOODS
Return of a product under warranty requires an Onset-issued RMA number and proof that the Purchaser is the original purchaser of the product directly from Onset. Any warranty is void if products have been damaged by the purchaser as a result of improper maintenance, abuse, misuse, mishandling, misapplication, error or negligence of Purchaser, or if there has been an unauthorized alteration, attachment or modification.
WARRANTIES
THERE ARE NO WARRANTIES BEYOND THE EXPRESSED WARRANTY OFFERED WITH THE SALE OF EACH PARTICULAR PRODUCT. FOR PRODUCTS WHERE ONSET IS ACTING AS A DISTRIBUTOR, ONSET WILL TRANSFER TO PURCHASER ANY TRANSFERRABLE WARRANTIES OR INDEMNITIES THAT THE MANUFACTURER OF THE PRODUCT PROVIDES TO ONSET. IN SUCH CASES WHERE ONSET IS ACTING AS A DISTRIBUTOR, NO ADDITIONAL WARRANTIES ARE GIVEN OR IMPLIED BEYOND THE MANUFACTURER'S WARRANTY, IF ANY. IN NO EVENT SHALL ONSET BE LIABLE FOR LOSS OF PROFITS OR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF ANY BREACH OF THIS CONTRACT OR OBLIGATIONS UNDER THIS CONTRACT, INCLUDING BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.
LIMITATION OF LIABILITY
The Purchaser's sole remedy and the limit of Onset's liability for any loss whatsoever shall not exceed the Purchaser's price of the product(s). The determination of the suitability of products to the specific needs of the Purchaser is solely the Purchaser's responsibility. THERE ARE NO WARRANTIES BEYOND THE EXPRESSED WARRANTY OFFERED WITH THE SALE OF EACH PARTICULAR PRODUCT. EXCEPT AS SPECIFICALLY PROVIDED IN THIS DOCUMENT, THERE ARE NO OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO INFORMATION OR ADVICE GIVEN BY ONSET, ITS AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THE EXPRESSED WARRANTY OFFERED WITH THE SALE OF EACH PARTICULAR PRODUCT.
CUSTOMIZED PRODUCTS
Onset reserves the right to require prepayment on custom orders. Claims by Purchaser of nonconformance to specification must be made to Onset within ten (10) days of delivery. Failure to inspect and make a claim within ten (10) days of delivery constitutes acceptance of the goods. Orders to Purchaser's specifications are executed only on the agreement that the Purchaser shall indemnify Onset and hold it harmless for any loss, cost or damages of any nature resulting from or arising from any infringement of patents or any alleged infringement of patents or infringement of any other intellectual property rights.
INDEMNIFICATION
Products supplied by Onset are not designed, intended, or authorized for use as components intended for surgical implant or ingestion into the body or other applications involving life-support, or for any application in which the failure of the Onset-supplied product could create or contribute to a situation where personal injury or death may occur. Products supplied by Onset are not designed, intended, or authorized for use in or with any nuclear installation or activity. Products supplied by Onset are not designed, intended, or authorized for use in any aeronautical or related application. Should any Onset-supplied product or equipment be used in any application involving surgical implant or ingestion, life-support, or where failure of the product could lead to personal injury or death, or should any Onset-supplied product or equipment be used in or with any nuclear installation or activity, or in or with any aeronautical or related application or activity, Purchaser will indemnify Onset and hold Onset harmless from any liability or damage whatsoever arising out of the use of the product and/or equipment in such manner.
INTERPRETATION
This writing is intended by the parties as final expression of their agreement and is intended as a complete and exclusive statement of the terms of their agreement. No course of prior dealing between the parties and no usage of the trade shall be relevant to supplement or explain any term used in these terms and conditions. Acceptance or acquiescence in a course of performance rendered under these terms and conditions shall not be relevant to determine the meaning of these terms and conditions even though the accepting or acquiescing party has knowledge of the performance and opportunity for objection. Whenever a term defined by the Uniform Commercial Code, as adopted in Massachusetts, is used in these terms and conditions, the definition contained in the Code is to control.
MODIFICATION
These terms and conditions can be modified or rescinded only by a writing signed by both the parties or their duly authorized representatives.
APPLICABLE LAW
These terms and conditions shall be governed by and construed in accordance with the provisions of the Uniform Commercial Code as adopted by the Commonwealth of Massachusetts. Neither the 1980 United Nations Convention on Contracts for the International Sale of Goods nor the United Nations Convention on the Limitation Period in the International Sale of Goods will apply to this Agreement or any transaction under it.
APPLICATION
In order to better serve our international customers, Onset Computer Corporation has partnered with Zonos as the provider of Onset's international eCommerce and shipping solution which includes payment and shipping. The International terms and conditions govern the sale of Onset goods through Zonos (the “Seller,” hereinafter referred to as “Zonos”) and the Purchaser (customer of Zonos). The Zonos Privacy Notice and Terms & Conditions are below -
Zonos Privacy Policy
Zonos Terms and Conditions 
PRICE OF GOODS
Prices posted on the Onset web site, or otherwise presented, are subject to change without notice.
DELIVERY
Delivery dates are provided by Zonos based on expedited shipping and order processing lead times. Onset will do its best to ship within its quoted delivery estimate, but failure to make shipment as scheduled does not constitute a cause for cancellation and does not constitute a breach of contract and/or does not entitle the Purchaser to damages of any kind.
PAYMENT
Customer is responsible for all shipping costs, including shipping fees, customs, and duty taxes. Rates are based on the weight and size of package and the geographical location the package is being shipped to. Rates are provided during checkout, prior to order submission. Zonos will bill the Purchaser's designated credit card for payment and charges will appear on Purchaser's statement with the descriptor "I-GLOBAL STORES". Zonos will bill Purchaser's credit card after merchandise has been shipped from Onset's Distribution Facility.
SHIPPING
When package leaves the Onset Distribution Center, Purchaser will receive a shipping notification with a tracking number. 
DUTIES AND TAXES
Duty, customs tariffs and VAT are set by local governments and determined based on a combination of the country of origin or country where goods are manufactured, and the type of product being purchased. The amount of applicable duty, tariffs and taxes will vary based on the product ordered and the specific rates set by the local government. Orders are shipped via UPS and are delivered with the Duties Paid. The Purchaser pays the full landed cost at the time of checkout and no further fees are required upon delivery.
CANCELLATION POLICY
Order cancellations are only allowed prior to the Purchaser's order being processed for shipment at the Onset Distribution Center. Cancellation requests can be made by contacting Onset Customer Service at customer_service@onsetcomp.com. 
RETURN OF GOODS
Returns of items, in unopened packages, requires prior approval from Onset's Customer Service, and can be initiated by using the Customer Service link on onsetcomp.com or by emailing customer_service@onsetcomp.com. Purchaser is responsible for all return shipping charges and fees. Once approved, purchaser will receive a refund for their purchase minus a 20% restocking fee.
LIMITATION OF LIABILITY
The Purchaser's sole remedy and the limit of Onset's and UPS's liability for any loss whatsoever shall not exceed the Purchaser's price of the product(s). The determination of suitability of products to the specific needs of the Purchaser is solely the Purchaser's responsibility.
INDEMNIFICATION
Products supplied by Onset through Zonos are not designed, intended, or authorized for use as components intended for surgical implant or ingestion into the body or other applications involving life-support, or for any application in which the failure of the Onset-supplied product could create or contribute to a situation where personal injury or death may occur. Products supplied by Onset through Zonos are not designed, intended, or authorized for use in or with any nuclear installation or activity. Products supplied by Onset through Zonos are not designed, intended, or authorized for use in any aeronautical or related application. Should any Onset-supplied product or equipment be used in any application involving surgical implant or ingestion, life-support, or where failure of the product could lead to personal injury or death, or should any Onset-supplied product or equipment be used in or with any nuclear installation or activity, or in or with any aeronautical or related application or activity, Purchaser will indemnify Onset and Zonos and hold Onset and Zonos harmless from any liability or damage whatsoever arising out of the use of the product and/or equipment in such manner.