Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 1 Comment
    alex d
    4 days 9 hours ago
    Hello. We have been having problems with our waterproof shuttles (U-DTW-1) corrupting data and we have not received timely guidance from Technical Support. Two of our shuttles within the past year...
  • 1 Comment
    mattn
    5 days 56 min ago
    The CX402 data logger says it includes a 3 Year ISO 17025 compliant calibration. Do you provide re-calibration after the 3 years? If so how much is the fee for this?
  • 1 Comment
    scott
    5 days 14 hours ago
    When I connect a U23 Pro V2 temperature logger to my computer to download its data, Hoboware prompts me to either stop logging or to continue recording. I always choose to stop recording. I then...
  • 1 Comment
    havtrail
    1 week 23 hours ago
    How can a HOBO Weather Station user (RX3003) provide data from a station to the Citizen Weather Observer Program? This program feeds data into NOAA and other meteorological organizations. Since the...