Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 1 Comment
    glorifiedfisherman
    2 days 9 hours ago
    My Water Temp Pro V2 will not connect to my PC. I have updated the HOBOware to the latest version and tried every USB port on my computer with still no results. The Optic Base Station continually...
  • 1 Comment
    menendez
    6 days 26 min ago
    I have tried to download a hobo pendat temp datalogger using the shuttle connected to the computer and I get an error message saying something about the delay value (see screen print). The data is...
  • 1 Comment
    dstiffler
    1 week 5 days ago
    Hi all, I currently have a system in which we are using three U20 Water Level loggers to measure two streams' (in close proximity) pressure and compensate them barometrically to find water level....
  • 1 Comment
    jeffrey blumenthal
    1 week 5 days ago
    Is there a way to bulk-export HOBO files with the water level Data Assistant tool? I did a bulk export and there was no option to use the tool.