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Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 0 Comments
    adrien
    1 week 15 hours ago
    once I export the data from my HOBO U20 water level logger to excel, the time stamp changes format every once a month. Any idea how to prevent that
  • 0 Comments
    melting_permafrost
    4 weeks 1 day ago
    I have my Optic USB base station connected to my Mac with a dongle, and the status light on the base station is on, but HOBOware is still telling me there are no devices found. Anyone have any issues...
  • 0 Comments
    mark polczynski
    1 month 3 weeks ago
    I have spikes in PAR data around noon - presumably when the sun shines directly down on the sensor. Aside from manually adjusting the readings for hundreds of days of data on a dozen sensors, is...
  • 0 Comments
    erabel
    1 month 3 weeks ago
    I'm doing a group research project for my capstone course. We purchased a Conductivity and Temperature HOBO data logger and mounted it on well outlet where the logger should consistently be under...