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66 results found.
Optic logger communication problems
All Users: HOBO Optic data loggers must be inserted into the Base Station (or Shuttle) using the appropriate coupler for that logger in order for the computer to detect them. Note: HOBOware will not detect the Base Station alone as an attached USB device.
Check to make sure that the coupler is positioned properly and the magnet end is closest to the data logger, not the Base Station or the Optic Shuttle.
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Logger power failure and data loss
The data is stored on non-volatile EEPROM. For data loggers with external batteries: change batteries and offload data, then relaunch normally. For data loggers with internal batteries: as long as the EEPROM has not been damaged, the data can be retrieved by Onset. Please contact the place of purchase for a return authorization number and request data back service.
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Cleaning Optic StowAway/StowAway TidbiT data loggers
Do not use any type of chemical on an Optic or TidbiT data logger! You can wash the data logger with a mild soap and warm water solution. If the data logger has a mineral or algae build-up that will not come clean, do not scrape it off. Instead, use a plastic polish, such as Novice.
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The effects of electroshock fishing on underwater loggers
Although we have not tested this, we have run into incidents in the past where customers have left data loggers in this situation and have not had a problem. On the other hand, we have also had customers whose data loggers stopped recording. It is a gamble and strictly up to you. We do suggest that you pull the data loggers up to be on the safe side, or at least check them after to make sure that they are still recording.
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How often do temperature data loggers need recalibration and/or servicing?
All sensors drift over time and they can be tested in a controlled environment to make sure that they are running within the specifications outlined in the User's Manual. You can use methods such as a simple ice bath or an environmental chamber to verify your device is operating correctly.
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Waterproof shuttle for beginners
These photos illustrate how to use the Waterproof Shuttle and a data logger together. We are showing a U22-001 logger for this demonstration, but the same steps apply to any USB-based optic logger. These steps are necessary for initial deployment of a logger and when communicating with the logger directly.
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Waterproof shuttle firmware update
Follow this link to a helpful video if you need to update your waterproof shuttle firmware.
http://www.youtube.com/watch?v=8_O9-x7CPt8
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Data logger is shutting off prematurely
A discharge of static electricity may cause a running data logger to stop recording. Precautions should be taken to prevent this while handling the data logger.
Discharges may occur when there is a charge difference between the data logger and a cable being connected to it or when a person touches an exposed jack.
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