Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

Advanced Search
User Forum
    6 days 18 hours ago
    Is it possible to run HOBOware on a Windows server? I've tested this but the software terminates after the splash screen with no error message. Thanks,
    1 week 3 days ago
    My Shuttle USB UDTW-1 has been connected to HobowarePro then detected on the status but my data logger U20L-04 is not detected in device status. The only detected device was the UDTW-1 USB shuttle....
  • 1 Comment
    2 weeks 5 days ago
    I recently replaced a HOBO U30-NRC station that was struck and fried by lighting. In order to make sure all of the sensors were still operational (temperature, wind speed, wind direction, solar...
  • 1 Comment
    2 weeks 5 days ago
    Read out logger, tried to open the .hobo file,. app crashed. Tried again, same result.