Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 0 Comments
    evan
    1 day 53 min ago
    When I connect my U-10 pendant logger to my macbook pro (running mojave) via a HOBO Pendant coupler (UA-001-64) HOBOware Pro detects the logger but HOBOware Pro will freeze if I click on any of the...
  • 0 Comments
    turtlewatch
    1 week 2 days ago
    I can't seem to get the App to recognise/find the data logger to download data. The center button does not seem to work. It worked to set up and deploy but cannot connect now. Is there a manual way...
  • 0 Comments
    adam
    2 weeks 2 days ago
    I have a Hobo U30 weather station, from which I manually download the data from the logger. In the most recent download, the first line of data has the same timestamp as the last line of data from...
  • 0 Comments
    wemsimcoar
    2 weeks 4 days ago
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