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Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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    1 week 6 days ago
    I imported a .csv file from a Water Temp Pro logger into Excel. When I run the Dmax function on the summer-long database to identify peak water temp on a particular DAY, the value returned is the...
    2 weeks 15 hours ago
    My son is using the Hobo pendants to log water temp reading once a day for 6 months so there are about 4500 readings for each of his loggers. Is there a way to highlight, extract, plot, export,...
  • 1 Comment
    2 weeks 21 hours ago
    I'm installing MX2001 Bluetooth water level loggers to monitor stage at stream cross sections. I'm interested in whether the top-end unit should oriented in any particular way (vertical or...
  • 1 Comment
    2 weeks 4 days ago
    Following the suggestion from HOBOware software when after connecting my TC logger to it I started a firmware update. It is taking more than one hour and a message is displayed...