Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 0 Comments
    marketpharmacy
    3 hours 54 min ago
    Hello, our Hobomobile app doesn't connect to our hobo temperature Datalogger MX1101. We tried several smartphones with the hobomobile app - everytime our datalogger will be displayed inside the...
  • 0 Comments
    tq admin
    1 day 5 hours ago
    Due to the license change for Oracle Java, we have to uninstall all of these installations. Is it possible to run Hoboware Free 3.7 with another Java Runtime?
  • 0 Comments
    cdhink
    1 week 22 hours ago
    A RXW Soil Moisture sensor that I have installed died a few days ago from the solar panel no working. Has anyone else had issues with the solar panel located on the door not working?
  • 0 Comments
    janar
    1 week 5 days ago
    I took 6 MX1102 loggers outside to calibrate. After a while all were showing values around 390 ppm +/-20, seemed bit low, but maybe these were correct values. Took loggers indoor and set up loggers...