Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 0 Comments
    daniel
    1 day 1 hour ago
    After upgrade 1.39 firmware, S-FS-TRMSA-D give me fault code 004. S-FS-TRMSA-D is conected alone without cable extension and sensors. Can I downgrade firmware to recover S-FS-TRMSA-D? Or is a...
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    vhbybh
    1 week 6 days ago
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  • 0 Comments
    lram
    2 weeks 6 days ago
    Hi, I have some Hobo H08-004 and I'm having some problems with them. I'm concerned that they are old, but one of them got broken in the cable having this cable in two pieces and the other one missed...
  • 0 Comments
    billmichael
    1 month 3 weeks ago
    I changed the batteries in a new UX120-018 line voltage data-logger and then found the battery icon disappeared from the display in the upper right-hand corner of the logger and later when connected...