Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 0 Comments
    rainbrain
    1 week 1 hour ago
    Due to a failing SIM card, logged data were not sent to the dashboard. Is there a way to recover data / extract data from the memory now that the connection is working again?
  • 1 Comment
    destini1992
    2 weeks 1 day ago
    HOBOWare is unable to merge my data sets. This is a recent issue since the last update. I have tried merging a data file with a project file on 4 different computers. Three computers have the free...
  • 1 Comment
    fmstechnical
    2 weeks 6 days ago
    What is the resistor value required to make my voltage input into a 4-20mA input HOBO 4-channel logger
  • 0 Comments
    caitlinl
    3 weeks 6 days ago
    Good morning, We have been installing a RX3000 monitoring station (cellular network) and have 10 sensors plugged in, however, when I get to the "search" step where a magnifying glass is meant to...