Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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User Forum
    3 days 20 hours ago
    Hi All, We have a Hobo H08 that connects to the computer via a keysapn connector to a USB port. Hoboware 3.7.15 does not recognize the HOBO at all. Windows 10 operating system. Suggestions?...
    4 days 2 hours ago
    Does the logger (UTBI-001) overwrite data when reaches its memory limit?
  • 1 Comment
    1 week 6 days ago
    I have been using the HOBOware software (not pro version) for 2 years, and suddenly when I try to open the program it doesn't fully open, and is not usable on my computer. The application starts...
  • 1 Comment
    2 weeks 2 days ago
    Recently we transferred temperature data from a HOBO to the data logger and then uploaded it onto our computer. The time must not have been set correctly on the data logger, so our data is off by a...