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COVID-19, effective 5/10/2020
Onset continues to monitor the latest coronavirus developments and guidance from local authorities, the Centers for Disease Control, and the World Health Organization. The health and well-being of our customers, suppliers, employees, and the surrounding community is of the utmost importance to us, so we are taking the necessary precautions to keep everyone safe.
At this time, Onset’s ability to build our products and ship them to our customers as scheduled has not been affected by the coronavirus situation. We are taking proactive measures to work with our suppliers to identify and mitigate any potential supply chain disruptions and will continue to provide updates in the future, as needed.
Onset will be closed on Thursday, July 2nd and Friday, July 3rd for the 4th of July holiday weekend. Online ordering will still be available as always. Re-opening on Monday, July 6th.
Java update recently and HOBOware won't open?
HOBOware and HOBOware Pro versions 3.7.4 and lower are not compatible with Java 8 update 60. If this combination is installed, it is possible that HOBOware will not open or will have other undesirable behavior. This is a known bug that will be addressed in the next release of HOBOware and HOBOware Pro. In the interim, JAVA 8 update 60 can be uninstalled on your computer and the previous version (JAVA 8 update 51) can be installed. Please follow the directions below on how to uninstall the Java 8 update 60 and install JAVA 8 update 51.
If you have any questions, please call our Tech Support Department at 800-564-4377 or submit our form online.
Windows 8 - Uninstall Programs
Right-click on the screen at bottom-left corner and choose the Control Panel from the pop-up menu.
When the Control Panel appears, choose Uninstall a Program from the Programs category.
Select the program to uninstall and then click its Uninstall button.
Click Yes to confirm the program uninstall.
Windows 7 and Vista - Uninstall Programs
Select Control Panel.
Click Programs and Features.
Select the program you want to uninstall by clicking on it, and then click the Uninstall button.
You may need administrator privileges to remove programs.
Windows XP - Uninstall Programs
Select Control Panel.
Click the Add/Remove Programs control panel icon.
The Add/Remove control panel displays a list of software on your system, including any Java software products that are on your computer. Select any that you want to uninstall by clicking on it, and then click the Remove button.
Install Previous Java Version
Click on the link below to download the Java application.
Onset®, HOBO®, InTemp®, HOBOnet®, HOBOlink®, HOBOmobile®, HOBOware®, HOBOconnect, Pendant®, TidbiT®, FlexSmart, and all other names of Onset products referenced herein are trademarks or registered trademarks of Onset Computer Corporation. ®1995-2020 Onset Computer Corporation. All rights reserved.