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COVID-19, effective 03/25/2021
Onset continues to monitor the latest coronavirus developments and guidance from local authorities, the Centers for Disease Control, and the World Health Organization. The health and well-being of our customers, suppliers, employees, and the surrounding community is of the utmost importance to us, so we are taking the necessary precautions to keep everyone safe.
At this time, Onset’s ability to build our products and ship them to our customers as scheduled has not been affected by the Coronavirus pandemic. We are taking proactive measures to work with our suppliers to identify and mitigate any potential supply chain disruptions and will continue to provide updates in the future, as needed.
Due to the significant storm in New England and the power outages it has caused, we are currently experiencing limited capacity for our customer service, sales, and tech support teams. We appreciate your patience as we work to restore our operations to normal.
International User-Supplied SIM Modules and the HOBO RX3000
Some international SIM modules require activation prior to use. This entails calling or texting a specific telephone number provided with the SIM.
The HOBO RX3000 cannot do this. The SIM will need to be temporarily installed into a mobile phone to be activated prior to installation into the RX3000.
Onset®, HOBO®, InTemp®, HOBOnet®, HOBOlink®, HOBOmobile®, HOBOware®, HOBOconnect®, Pendant®, TidbiT®, FlexSmart, and all other names of Onset products referenced herein are trademarks or registered trademarks of Onset Computer Corporation. ®1995-2021 Onset Computer Corporation. All rights reserved.