Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

Advanced Search
User Forum
    jeffrey blumenthal
    17 hours 32 min ago
    My column headers in file exports vary between temp. loggers and water level loggers with respect to serial numbers. Water level loggers: serial number is indicated by "S/N: " followed by number,...
  • 1 Comment
    3 days 2 hours ago
    My Water Temp Pro V2 will not connect to my PC. I have updated the HOBOware to the latest version and tried every USB port on my computer with still no results. The Optic Base Station continually...
  • 1 Comment
    6 days 18 hours ago
    I have tried to download a hobo pendat temp datalogger using the shuttle connected to the computer and I get an error message saying something about the delay value (see screen print). The data is...
  • 1 Comment
    1 week 5 days ago
    Hi all, I currently have a system in which we are using three U20 Water Level loggers to measure two streams' (in close proximity) pressure and compensate them barometrically to find water level....