UX120-014M firmware update taking too long

Following the suggestion from HOBOware software when after connecting my TC logger to it I started a firmware update. It is taking more than one hour and a message is displayed (https://prnt.sc/m2xqmj) asking for not to disconnect the logger while updating. How much time does it take to complete this update? Should I keep on waiting or it means somethong is going wrong?
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