Hobo Waterproof shuttle

I have 2 Hobo Waterproof shuttles. Both of them have the same issue. I plug them in to computer. At the bottomof the Hoboware screen it says device detected - Hoboware waterproof shuttle. When I go to manage shuttle, it says could not download data. Device is not a shuttle. Anyone know what the problem is?

Comments & Subscriptions


This is best handled by opening a case with Tech Support, if you have not done this already. They can walk you through some troubleshooting steps and possibly help with a force offload. This is not a common error. Please click the link below to open a case.
Good luck!
Please submit a support case by clicking here.

Thanks. Tech support has been helping me. Might be the cable? They are sending a new one. Linda

Comment or Subscribe

Comment on this
Credentials (your e-mail address will not be shown publicly)
This screen name is what will publicly represent you as a user.
This email address will not appear to the public. The username field will be used to identify you as a poster..
Enter the characters shown in the image.
Subscribe to comments