Battery conductivity logger U24-001

Hello, I have a conductivity sensor and salinity, several weeks ago the battery needs to change, but says that it is only factory replacement, and i live in Colombia in the city of Cartagena de Indias, how can i do to make the process of changing the battery with the factory?

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Onset's Technical Support department is happy to help you. You will need to send the logger to Onset for the battery replacement service. Please use the link below to make the arrangements.
Please submit a support case by clicking here.

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