Root Cause Analysis Technician

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Root Cause Analysis Technician


The Root Cause Analysis Technician will provide critical information to improve the quality, performance, and dependability of Onset products. Onset develops and sells data loggers across a spectrum of environmental markets.


  • Work directly with and report to the Sustaining Engineering team lead and apply problem-solving techniques to identify root cause analysis down to the component/part level for both field and internal product issues  
  • Prioritize work based on the Sustaining Engineering team’s metrics by completing analysis within the specified goals
  • Meticulously record steps taken in the root cause investigation and record outcomes in Onsets investigation tracking system
  • Build trend reports and communicate findings to team lead and engineering management
  • Pair electrical technician skills with process/workflow optimization techniques to create continuous improvements to the overall quality of Onset products
  • Be eager to learn and willing to take feedback; have the initiative to seek opportunities to help continually improve Onset products and processes


  • Strong attention to detail
  • Ability to complete root cause and failure analysis
  • Familiarity with equipment typically found in an electronics lab environment
  • A strong understanding of electro-mechanical design and manufacturing
  • At least five years experience in an engineering technician role
  • Ability to solder, including surface mount and through-hole components
  • Familiarity with problem-tracking tools and ERP systems

EEO/AA. No calls please.
No sponsorship.