Root Cause Analysis Technician

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Root Cause Analysis Technician

Summary

The Root Cause Analysis Technician will provide critical information to improve the quality, performance, and dependability of Onset products. Onset develops and sells data loggers across a spectrum of environmental markets.

Responsibilities

  • Work directly with and report to the Sustaining Engineering team lead and apply problem-solving techniques to identify root cause analysis down to the component/part level for both field and internal product issues  
  • Prioritize work based on the Sustaining Engineering team’s metrics by completing analysis within the specified goals
  • Meticulously record steps taken in the root cause investigation and record outcomes in Onsets investigation tracking system
  • Build trend reports and communicate findings to team lead and engineering management
  • Pair electrical technician skills with process/workflow optimization techniques to create continuous improvements to the overall quality of Onset products
  • Be eager to learn and willing to take feedback; have the initiative to seek opportunities to help continually improve Onset products and processes

Requirements

  • Strong attention to detail
  • Ability to complete root cause and failure analysis
  • Familiarity with equipment typically found in an electronics lab environment
  • A strong understanding of electro-mechanical design and manufacturing
  • At least five years experience in an engineering technician role
  • Ability to solder, including surface mount and through-hole components
  • Familiarity with problem-tracking tools and ERP systems

EEO/AA. No calls please.
No sponsorship.