Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 0 Comments
    blaz
    4 hours 17 min ago
    Hi, last time I tried to recover the data, I received following message: "Reading the logger header failed. There was communication failure or a bad header format. A readout cannot be performed at...
  • 0 Comments
    bit line
    7 hours 54 min ago
    I see many new feautures in HOBOlink using the new wireless sensors, are these available for the current RX3000 station and users ? Thank you
  • 3 Comments
    bugman
    5 days 23 hours ago
    Will an update be provide anytime for the Hobo NetSetup utility. I can only get it to work under Windows 8.1. Thanks
  • 1 Comment
    marcelo v
    6 days 3 hours ago
    Good afternoon: I am a user of mac high sierra and version 3.7.15 of hoboware pro does not work. It remains frozen on the home screen and no action is possible.