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Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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    youenn jezequel
    10 hours 54 min ago
    Hello everyone, I have a Hobo Water Level Logger P/N/: U20 001 02 S/N: 10032238, and I use it for recording seawater temperature. The date and time are output in imperial US format mm/dd/yy...
  • 1 Comment
    2 days 4 hours ago
    I have tried connecting to different loggers but I get, "No Device Found Search Again?" message. I hit Yes over and over and try unplugging and re-plugging, etc. Is the shuttle port damaged? Is it...
  • 1 Comment
    4 days 2 hours ago
    I am currently trying to install the HOBO RX3000 in a remote area in the wilderness. I georeferenced AT&T's coverage map in order to locate high points where we were likely to have signal. While we...
    1 week 1 day ago
    I have 2 Hobo Waterproof shuttles. Both of them have the same issue. I plug them in to computer. At the bottomof the Hoboware screen it says device detected - Hoboware waterproof shuttle. When I...