Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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    10 hours 27 min ago
    Hi there, Apparently some of our UX100-014s are running an old firmware version (11-16). There's a new firmware version 25 released February 2018 (...
    6 days 16 hours ago
    Hi I recently took over an RX3000 for temperature measurements. The system did run during an earlier testphase, but status today is, that I cannot get an conncetion to HOBOlink. Did all the SIM...
  • 1 Comment
    2 weeks 6 days ago
    Is there a way i can monitor temp / alarm when not in Bluetooth range. Eg - If I left an Ipad in Bluetooth linked to wifi and within Bluetooth range of the logger. would I be able to see the live...
    1 month 4 days ago
    Hi, I've used U12 015 temp loggers for about 10 years. They have worked very well. But I just bought two of them and they haven't been detected by any of my four PC (they all have Windows 10). I...