Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 1 Comment
    2 days 16 hours ago
    I try to download data from the wireless shuttle to the computer and I get this error message: "La versión de HOBOware no admite este tipo de registrador. Compruebe si hay actualizaciones para...
  • 1 Comment
    5 days 14 hours ago
    I have been having some intermittent communications issues with my Pendant loggers. Do you have any tips you can share to help? (The batteries are new) Thanks
  • 1 Comment
    2 weeks 3 days ago
    We are planning a monitoring project and were wondering how many data loggers we need for a given square footage. Thanks (Love the HOBOs)
  • 1 Comment
    3 weeks 2 days ago
    I am trying to install the latest version of HOBOware on a Mac computer and get the following message " HOBOware_Free.pkg can't be opened because it's from an unidentified developer." What do I do?