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There is condensation/water inside my Optic StowAway/StowAway TidbiT logger. Is there any way to retrieve the data?


There is condensation/water inside my Optic StowAway/StowAway TidbiT logger. Is there any way to retrieve the data?
faqid: 
64

The data is stored on non-volatile EEPROM. As long as the EEPROM is not damaged, we should be able to retrieve the data for you. Contact place of purchase for a return number and specify that you need the data retrieved.
Please include the following information on your deployment with the return of your logger:

  • Purchase date of logger.
  • Length of deployment.
  • Environment logger was deployed in.
  • Temperature extremes logger was exposed to.
  • Protective casing that was used and/or device that held the Optic in place.
  • Depth logger was deployed at.
  • Any chemicals the logger was exposed to in deployment or cleaning.