Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 1 Comment
    1 hour 16 min ago
    Hi, I'm using the HOBO® Pendant® Temperature Data Logger (UA-001-64) and noticed that on some loggers the blue light for the Low Alarm is glowing. It's not blinking as I didn't set an alarm. Is...
  • 1 Comment
    3 days 22 hours ago
    I try to download data from the wireless shuttle to the computer and I get this error message: "La versión de HOBOware no admite este tipo de registrador. Compruebe si hay actualizaciones para...
    6 days 19 hours ago
    I have been having some intermittent communications issues with my Pendant loggers. Do you have any tips you can share to help? (The batteries are new) Thanks
  • 1 Comment
    2 weeks 5 days ago
    We are planning a monitoring project and were wondering how many data loggers we need for a given square footage. Thanks (Love the HOBOs)