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Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 1 Comment
    pierre taillardat
    1 day 4 hours ago
    I had to use the "force offload USB logger" option to upload my data from my logger as I couldn't establish a proper connection with the probe. However, the uploaded file was neither a .hobo, .csv or...
    1 day 22 hours ago
    I'll soon be deploying several U12-012 data loggers in archives storage areas. The goal is to get a year's worth of data to see seasonal changes in temperature and relative humidity, so being able...
  • 1 Comment
    2 days 18 hours ago
    I have 6 Hobo U12-15-02 models. I downloaded HOBOware version 3.7.12 and downloaded Java Version 7 Update 71 as directed through the download process. I have connected three of the loggers using...
  • 1 Comment
    2 days 20 hours ago
    I am using a Hobo Pro V2 datalogger to record Temp/RH. After performing a logger readout, is there a way to retrieve data collected prior to that readout?For example, Temp/RH data was collected...