Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

Advanced Search
User Forum
  • 1 Comment
    caitlin
    4 days 6 hours ago
    I am trying to merge some monthly HOBO readouts together in HOBOware Pro to show patterns over the course of a year, but occasionally I get the message "Unable to merge series Temp/RH due to series...
  • 1 Comment
    ruselton
    1 week 6 days ago
    Mx2301 batteries: will they operate in -10 to +20 degrees and for how long ?
  • 2 Comments
    prss
    2 weeks 2 days ago
    My TidbiT V2 has stopped working several year before it should have. I have 6 months of data I was unable to retrieve in the field with a shuttle. It's my understanding that the TidbiTs use EEPROM...
  • 4 Comments
    vermin
    2 weeks 2 days ago
    I have had several soil moisture (SMC-M005) and soil temperature (TMB-M002) cables chewed by small mammals. Is there a way to snip out the bad section and reattach the cables so the sensors can work...