Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

Advanced Search
User Forum
  • 1 Comment
    clrcrkczo
    2 days 13 min ago
    When offloading the water level logs about 5 of 16 wells logged come up with an invalid delay value. These are delay values are in the magnitude of 10,000,000. After relaunching the shuttle the same...
  • 2 Comments
    topcat0206
    1 week 6 days ago
    We have configured a U11 datalogger for a single port reading of a CT. The logger was erroneously configured for a 0-100 amp CT while on site the CT is actually rated at 50 amp. The site is a 6...
  • 1 Comment
    al werner
    2 weeks 5 days ago
    Thinking there must be a way to convert rainfall "event" data (from a tipping rainbucket) to a linear time series?! Any help appreciated!
  • 2 Comments
    www
    2 weeks 5 days ago
    Does the CSV-A8 have to be installed on a bare conductor, or does it simply clamp on to an insulated conductor wire?