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Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 1 Comment
    2 days 4 hours ago
    If I place the logger on an indoor metal surface, such as under the ceiling, will the heat conduction of metal affect the sensor? If I put the logger under the outdoor eave, will it damage the...
  • 1 Comment
    2 weeks 20 hours ago
    I am trying to use a barometric pressure file collected from a non-HOBO data logger to calibrate a data file collected by the HOBO water level logger. I have followed all the instructions for...
  • 1 Comment
    2 weeks 4 days ago
    Good Day. I have a newly purchased U12-015 stainless temp logger. I then downloaded the free Hoboware/file version from However, when connecting to a USB cable,...
  • 1 Comment
    chris jorgensen
    2 weeks 4 days ago
    Has anyone found a combination of computer and phone/tablet interface software that works for this? I have a bunch of MX devices that are all in range of phone or iPad at one place. Software that...