H09-003-08

It is important that H09-002-08 HOBO Shuttle users check the status of the Shuttle's battery prior to downloading data from a logger. Using an H09-002-08 Shuttle with low battery voltage can cause the Shuttle to reset, and in extreme cases, lead to data corruption or loss. To ensure data integrity, we strongly advise only using an H09-002-08 HOBO Shuttle with a battery level of 85% or higher (assuming battery level is checked more than 2 hours since the shuttle was last used). The HOBO Shuttle's battery must be checked using BoxCar or BoxCar Pro software.

If possible, remove the board from the case and the battery from the board. Dry the board completely using a hair dryer. If the board was exposed to salt water, rinse the board with fresh water and then dry the board. You may try inserting a new battery and downloading the data. If you are unable to access the data, or see any sign of corrosion or tarnishing on the board, contact the place of purchase for a return number. The data may be retrievable, and the logger may be repairable. Charges will apply and are dependent on the amount of damage.