Support - Knowledge Base

Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.

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  • 1 Comment
    jdomec
    1 day 13 hours ago
    I have an Hobo micro station. When I attempt to connect (through Hobo ware) , in the select device I get a communication error message stating: " (unsupported device) Hobo Mic, S/N: 9842762 (com8)".
  • 1 Comment
    jay frandsen
    2 days 18 hours ago
    Is it possible to replace the male end of an TMCx-HD cable?
  • 2 Comments
    scott
    6 days 9 hours ago
    Today, I tried to launch a Hobo Pro (version 1) temperature data logger via Boxcar Pro 4.3. I wanted to set up delayed launch, so that it would start recording at a time of my choosing. In the Launch...
  • 4 Comments
    warnerlab
    1 week 1 day ago
    I have four water temp pro v2 probes in continuous salt water. One of the probes will no longer clear its memory when I launch it. It won't record any new data because its memory is full. I...